We were having a problem with our AC unit not cooling properly and we were concerned that there was a leak in the line. Brian came out and took a look and was able to locate the problem. Being that our unit was 15 years old, it was time to replace it! Luckily, we didn’t have to replace the line. The entire process was seamless! Brian really knows what he is doing. The install was done by Brian and Rob who were outstanding from start to finish. We couldn’t be happier with Gold Shield. They have excellent customer service, knowledgeable HVAC installers and top notch quality all the way around. Thank you so much. We will definitely be recommending them to our friends and family!
Such an amazing business! The owners are truly passionate about what they do! I highly recommend working with them if you EVER have any issues. Great prices, very prompt and professional. Hands down, our go-to whenever we need any repairs on our air conditioning!
My mother in law had lost her entire circuit box and needs her electric for medical equipment, Art came out quickly and well after hours. The job was too big to fix immediately but the next day Mariusz was out promptly and two others joined him to get it up and running as quickly as they could. We were very pleased with their work and price. THANKS!
Our breaker box malfunctioned to the point that the breaker our furnace was on was not turning on. Gold Shield was quick to respond, and help was on the way shortly after we made our call. Art was very detailed, and he left our breaker box in a safer condition than when he got to it. As our issue was a compounded problem, Art worked diligently until he found the root cause. We look forward to working with Gold Shield again in the future.
Gold shield services is worth a 5 star review! Starting with Debbi making all the possible accommodations necessary to have some one come out as quickly as possible, then there is Art a great electrician that knows exactly what he is doing and talking about! Art and his team are very professional and provide a smooth and great experiences. These guys are worth it you can't go wrong!!!
Our furnace when out recently during the winter at 4am. " Not a good feeling!" We called local companies for help. Gold Shield responded quickly to our needs and were at our home by 6am. The technician who came out was Art. He was very experienced, friendly, and knowledgeable. He quickly fix our problem with the furnace. In addition, we were happy with our estimate to fix the furnace considering the last minute help we needed. Overall, Gold Shield Service is a company that offers excellent service, fair pricing and experience. They have a loyal customer moving forward and I would highly recommend them to all my family and friends.
As always Gold Shield did an amazing job. At a time when the weather was historically cold they were able to make their way to my house and get my heat going by replacing a bad igniter.
We had never used Gold Shield before and I went with the reviews I read online. They lived up to the 5 Star reviews. Knowledgable, efficient, straightforward, clean and reasonable. Damian and his partner were great. They put a light fixture in our kitchen that was not easy to do. We have 12 ft. ceilings and and the new fixture had 6 delicate glass pendants. I originally was just going to get an estimate but my gut told me to go with these guys. I'm glad I did. Of course when my wife came home who is always overly critical, she gasped when she saw the fixture and said perfectly hung and beautiful. A Home Run! Gold Shield will be our go-to from now on, including any HVAC services we need.
I just want to say the people who work for this company have all been so nice, courteous, and pleasant to work with. Even the administrative staff.We had them come out to fix our regular water heater and tankless water heater. For the regular water heater, they initially thought it was just the pilot light that went out but it turned out to be a piece that was broken. Rob came out twice, the second one free except the price of the piece, and made sure that it was fixed. The tankless water heater had to be replaced and they came out and spent all day replacing it. But after a few days it was still not heating the room, I called the company and they sent someone out right away to look at it, at no cost. They discovered the pipes were clogged, he unclogged some pipes and did other work that was not related to the unit itself and now I hope it is all fixed. He was really nice!Overall a very pleasant experience. As with anything, people don't always get the right answer on the first try. I was really impressed with how they saw the problem to the end and took responsibility for it.
Great service. Damian was very professional and helpful, reason why I will leave 5 starts and I highly recommend their services.The office personnel was very communicative. Great price for such good service. Thank you guys, keep up the good work!!My name is Luiz and I leave in the Carol Stream area.