I have 3 year old twins and light colored carpets which means we have terrible stains constanly. Andrews Carpet cleaning has come out on 3 separate occasions and every time I"m amazed that it's the same carpet. Always friendly and professional and very quality work. Couldn't be happier with their performance.
Being new to the area, as of November, and purchasing a pre-owned home, the carpets were in dire need of cleaning...Not knowing anyone I could count on for recommendations, I tried one company and only let him work on 2 rooms, small bath & a hallway. He was here for over four hours. He not only left the existing stains in the carpet but added new stains that weren't there before, & my carpet was still wet 3 days later. To make a long story short, he claimed that was the best it would get because of the condition. I wasn't convinced of that because of having owned previous pre-owned homes with pretty dirty carpet. I firmly believe he, his chemicals & equipment were the problem... Needless to say, I didn't call him back to clean any additional rooms, but decided to continue the search. Today at 10:50, I had a carpet cleaning company, Andrews Carpet Cleaning, that seemed to have a magic wand...All the stains that the previous cleaner claimed wouldn't come out, disappeared...and they cleaned four rooms, a small bath & hallway and were finished by 12:15...which validated that my carpets weren't the problem, the previous cleaner was the problem. I want to commend the two young me, Daniel & Nate. These two young men represented themselves as if the company was their own, which spoke highly of the company itself. Daniel brought to my attention the needed cleaning of our tile floors & when questioned about our damaged wood floors,Nate offered recommendation on referral for repairs & information about other tile we are considering using to replace all the flooring throughout the home and advised me that Andrews also had flooring, so we will check them out for our new flooring when ready to purchase. Both young men were very helpful & knowledgeable about what they discussed with us & very polite & professional..No comparison between the first company and Andrews Carpet....Andrews will be my "Go To" company in the future. Thank you Andrews Carpet for the excellent service your company provides.
Andrews steam cleaned my brick floors. Excellent job. Daniel and Nathan are hardworking and respectful guys! I most definitely would recommend Andrews!
Daniel and Nathan did an amazing job on our carpeted and tiled floors. Could not be happier. Highly recommend this very professional company.
Love these guys! They take great care to do a good job, and aren't satisfied until you are! I highly recommend them and will no doubt be using them again.
This is the only company to use for carpet cleaning in Tyler !! The people on the phone and the technicians we're very nice and helpful and the work was great!