Browns Heating and Air has 96 Customer Reviews with a  aaaai  Rating
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Review by STEVEN BEARD

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Excellent customer service, very properly scheduled, always on time, educated in their field, and honest with pricing! The one and only thing they forgot was to tell me the price prior to getting started, nor was I notified about the $99 diagnosis service call... Very slick, but overall great service and solved my problem with cheaper pricing than other local competitors that only care about emptying your wallet! Thanks Mr. Bass and Brandon for assisting me!

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Review by Joshua Allen

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Dependable and fair, this company is on point. You can depend on them getting to your job quickly and fixing the problem.

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Review by Jaimyn Chang

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Absolutely fantastic experience. Our technician, Travis, was personable, polite, professional, and knowledgeable. He was able to diagnose our AC issues quickly, recommend us the most cost-effective solution, and implement it. Most companies will say they put customers first; this is a company that goes the extra mile to make sure that's the case. I'll be signing up for their recurring service plan and look forward to having them service our residence for years to come.

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Review by Chungsoo Han

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Arrived on time and explained issue well to understand. Also check other system (not in scope) without cost.

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Review by Morgan Robertson

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My experience with Browns was awesome! During the hottest time of the summer, my air conditioner capacitor decided to go kaput on me. I made an appointment online over the weekend for a Monday morning appointment. Austin arrived on time and fixed my problem in no time, answering any questions I had along the way. This was my first experience with Browns, but I will definitely use them again in the future and will recommend them to friends!

Brandon Brown

Browns Heating and Air
2 weeks ago

Forest, VA

Trane 14 seer upgrade

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Review by Edward Langdon

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This is a great company. I needed a new system for an old farm house and Browns delivered everything promised and more. The crews and Travis were highly professional and knowledgeable. The communication through out the process was excellent and the installation was done in record time. If you are wondering on which company to use, you will not go wrong in choosing Browns. Im very impressed with Browns.

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Review by Edward L.

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This is a great company. I have an old farm house that needed an new system. Travis the technician and the crews sent were very knowledgeable and...

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Review by Teresa White

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prompt service, friendly, knowlegable and kind technician, polite receptionist and scheduler.

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Review by Matt Ferguson

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Hottest day of the year so far and our air conditioning decided to not work properly. ...go figure! Called on a Saturday afternoon around 2p and had someone here in less than an hour. I did have to pay extra for an "off hours" service call, but it was worth it to get the house cooling ASAP. System was up and running quickly and total costs were reasonable. Thank you to Travis for working outside on our system, with a heat index value of 105�F.

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