The outstanding professionalism sets Diamondback apart from other HVAC companies. They are prompt, professional, caring, and they don't have a sales pitch! They just want to help you get your HVAC issues solved, plain and simple. I cannot recommend this company enough!
Thomas came out on short notice. He is extremely professional, kind, and caring! I won't go into major detail, but this house call was for neighbors who have fallen on hard times. Diamondback cares!!! They're thorough, professional, prompt, etc.!!! I WILL be using them for all of my family's HVAC needs in the future! A+++++ God bless you all!!!
A very professional group. Very courteous and helpful in determining the issues and resolving the problem. AC has been running great every since the service.
Called them after the service provider my Home Warranty company referred me to never called. Office personnel were courteous and helpful. Even saved me money by recommending the actual service I needed. Technicians were on time, called ahead, and explained in detail the issues before servicing. Professional and helpful. Will use them for my annual service from now on instead of my Home Warranty service.
Thomas did a great job! Very professional and thorough. He located the issue and had us back up and running in no time! Diamondback will always be my first choice!
This company is quick to respond, professional and knowledgeable. I had tried three other companies prior to finding Diamondback A/C and the others did not repair my system properly. Paul and Thomas are both honest and reliable. You can't go wrong with this company.
Fast, knowledgeable, competent, honest, and fairly priced; the techs at Diamondback are great! I would highly recommend Diamondback to anyone with HVAC needs. Their motto, "Integrity is our main priority", is more than just words. They truly keep integrity as a priority.
We called for an a/c check as we thought our unit might need some freon. Thomas was the tech who came to the house. He was a little, which was nice, and very professional. He explained everything he would be doing up front. Thomas was able to diagnose we had a freon leak in the coil. The owner was notified & a breakdown of work needed & cost was promptly emailed to us. While this was not the outcome we were hoping for, they quoted 2 options for us for repair. I would recommend Diamondback for your a/c needs.
Fast call out, friendly and helpful