Professional Garage Concepts performed a garage door tune up for me a couple of months earlier. I was quite happy with the work then and had high expectations this time around. I needed my garage door opener repaired and was not disappointed. The technician arrived timely. I shared with him the nature of the problem and he reflected his obvious technical competence by identifying the causes immediately. He had in his truck numerous boxes and picked one with the specific type of part called for by my garage door opener. When I queried him (in Spanish) how he knew that was the right box, with a smile and measured hubris, he said in a courteous and freindly tone, "No se preocupe. Estoy seguro que �sta es la correcta". (Don't worry. I know this is the right one.) He went to work and carried out the repairs in what seemed a relatively short time (15 minutes?). True to their name, the company sent a truly professional "tech."
Larry was very accommodating to my hectic schedule to try to get my garage door fixed in a timely manner! Julio the technician that came was nothing but professional and expeditious! Had my garage door fixed in no time!
They have provided fast courteous service for the past 7 years. Anytime there has been an issue it is resolved timely and with a great price.
.Excellent customer service. Prompt response. This company shows integrity and quality work. Would definitely use again!
Great service, very professional!! We have used them 3 times and are very impressed- they know their stuff!!
Our technician, Francisco, was very knowledgable and speedy. Diagnosed the garage door problem, and replaced the motor in 30 minutes. Plus recommended some add ons that were needed, replaced them too. Great customer service and very honest.What a difference the changes made to the function and noise level. Hopefully good for another 20 years.
Called mid morning and they were out by 4pm. Our garage door only needed a tune up. Bryan was very courteous and never tried to up-sell, even though I asked many questions and was willing if more extensive repairs were needed. A very honest company and employees