Our technician, Francisco, was very knowledgable and speedy. Diagnosed the garage door problem, and replaced the motor in 30 minutes. Plus recommended some add ons that were needed, replaced them too. Great customer service and very honest.What a difference the changes made to the function and noise level. Hopefully good for another 20 years.
Called mid morning and they were out by 4pm. Our garage door only needed a tune up. Bryan was very courteous and never tried to up-sell, even though I asked many questions and was willing if more extensive repairs were needed. A very honest company and employees
Great Job! Great employees who really care and show it in their work. Sincere thanks to Jennifer in the office, Bryan Reyes & Ricardo for the excellent installation of our new garage door. Shaun White & Professional Garage Concepts is the place for your garage needs.SincerelySteve & Regina Mack
They come when they say they will and they do the exact work that they say they will. I've had Francisco out to my house twice (for two different issues) and he has been super!
Francisco and his helper started fixing the garage door as soon as they arrived. They were very polite and professional. They worked with a sense of urgency but keeping it smooth and clean. Francisco also offered advice on future adjustments to make sure the garage door kept working safely. He definitely went above and beyond.
The very best garage door company in Dallas. I can't say enough good things about these guys. Professional, clean up after themselves, do perfect work, and have a great attitude. By the way, they also complete the job when they promise to do so. Absolute best garage door company you could ever call (and I'm a real customer not an employee).
Bryan was professional and knows his trade . He did a great job !!
My Home Warranty company referred me to Professional Garage Doors & Windows and I am ever so pleased they did. Larry, the technician, was super professional and quite proficient in his repair, as well as being polite and equipped with what was needed on the truck. No hidden charges or an effort to "up-sell" services not needed. I appreciated the calls to confirm as well as the manner of business professionalism from the first call to job complete. I strongly recommend this company and will use in the future if needed.
Bryan, came out and installed springs in my garage, he was very professional, he got in and out in no time, he made me a very satisfied customer. Thanks for hiring a young professional.