I am not a tech person and when I could not get my computer to pull back up I was disheartened because I have many family photos stored on the hard drive. I was sick to my stomach thinking I had lost all of our family photos! However, When I called Technav, the nicest gentleman answered, Clay, and he put me at ease very quickly! He is very knowledgeable and caring. I most definitely recommend Technav!
Very expedient to my emergency need! Mitek, Bailey, was superb! At all my problems taken care of within an hour very knowledgeable and personable and professional courteous and respectful. Cost very reasonable! Highly recommend a plus plus plus! Received much better support then I ever did for my University IT services. And I teach online remotely from my home. Bailey saved the day!
Our tech guy was personable, amiable, and knowledgeable of the solutions to our problems. He had options for the solutions, including best long-term versus short-term, best for quickness, best overall. His logical diagnoses for our problem jived with our experiences. He gave us an estimate, explained the time frame and much more. We’re pleased with this initial visit.
OMGOSH I'm a Realtor and they took my computer right in and had it back up in the same day. My go to Geeks for sure. Thank you so much, very satisfied
My laptop crashed but Bailey and Tech Nav were able to retrieve all of my files, recommend and order a new laptop. They delivered it to me and set up programs, printer, etc and made sure all was working properly. They saved my work life!!
I took my pc, which wouldn't turn on, in this morning for diagnosis. By early afternoon I had it back, repaired! Very efficient, knowledgeable, and helpful techs.
Tech arrived promptly after I called the office and asked for a tech to come and take the dedicated fax phone line off my private home line, as callers were receiving only fax line response to their calls. He found the problem and fixed it quickly, that being the new printer installed recently. He was polite and congenital.
very knowledgeable, professional, and friendly staff! my issue was fixed promptly and now i have my laptop back! happy customer!
I would call it OVER and ABOVE what is expected. ABUNDANT service is a good phrase for Tech Nav. They are GOOD people, who understand what COMPETENCY and INTEGRITY are. Use them for your tech needs, you won't be disappointed!