The appliance squad sent a repairman to look at my microwave that had just stopped working. It took him about 10 minutes to find the problem. Four days later I was notified the replacement part had arrived and will be installed Monday of next week.Everyone I came into contact with are extremely professional and easy to work with.
Nelson was early during my appointment window time which got me back to work quickly. He immediately diagnosed the problem with my dryer, fixed it and was out the door. A very nice, professional gentleman. I would highly recommend the Appliance Squad!
Even prior to hiring the Appliance Squad, the staff was so helpful with general questions. An appointment was set up quickly, with the repairman diagnosing the problem and repairing the refrigerator quickly. The previous repairman (from Sears) had diagnosed the problem as something much more expensive, but the Appliance Squad did not try to take advantage of my lack of knowledge about refrigerators. Friendly, efficient, and fast, the Appliance Squad repairman was as helpful as Denisse, from the office staff, had been.
Their reputation is well-deserved!
Called on a Friday morning and the tech was here a few hours later. Tech was very personable and knew his stuff. The oven was up and running within 30 minutes
They fixed the problem. Easy to schedule. Friendly. They called to update me on parts, which is nice I didn’t have to hound them to follow through. People seemed knowledgeable. Overall great experience.
It was easy to schedule an appointment. They text when the technician is on their way. They actually texted and called to update me regarding delivery of parts. I appreciated that I didn’t have to hound them to follow through, which is becoming more rare.Everyone I spoke with seems knowledgeable. They fixed the problem.
I have a problem with my refrigerator not freezing. Sears Home Services has made FOUR attempts to fix the issue and it's still not fixed. The Appliance Squad correctly diagnosed the issue in one visit. This is how a professional and experienced technician should be.
Fast, friendly, professional service. Office was great at communicating and Nelson did a really great job installing the dishwasher and cleaned up perfectly afterward